01

Before a deposit

Verify the company and bank details independently, understand cancellation terms, ask how money is protected and resolve any mismatch between salesperson, contract and payment recipient.

02

RECC deposit and contract standards

Installers who hold RECC membership commit to defined standards for deposits, contracts and cancellation rights, with access to independent dispute resolution if something goes wrong. This is a sales-process protection, separate from MCS's installation-quality certification — ask whether your installer holds both.

03

During installation

Use documented milestones tied to equipment, installation, commissioning and handover. Avoid unexplained changes to payment instructions.

04

Finance

Compare total amount payable, rate, term, fees and ownership conditions — not only a monthly figure. Finance and solar performance are separate decisions.